Privacy and Cookie Policy

Barry Callebaut ("we," "us," or "our") considers privacy an important issue. This privacy and cookie policy ("Privacy Policy") outlines the types of personal data that we gather when you use our CHOCOVISION Site and/or any pages thereof (the "CHOCOVISION Site"). These principles apply to personal data such as your name, e-mail address, contact information, and other personally identifiable information that you may provide by using the CHOCOVISION Site, as well as to other data that we collect and process regarding your use of the CHOCOVISION Site. 
Your use of the CHOCOVISION Site is subject to this Privacy Policy and the Terms of Use contained on the CHOCOVISION Site. A permanent link to these documents can be found in the footer of the CHOCOVISION Site. 
By accepting this Privacy Policy, you give Barry Callebaut your free, explicit and unambiguous consent to the processing of your personal data for the purposes set out in this Privacy Policy. 

Information Collection and Use 

  • When logging in to and using the CHOCOVISION Site, Barry Callebaut shall collect any personal data from you that you provide to us through the CHOCOVISION Site, including (without being limited to) the following personal data: name, email address and any other information you provide to us on the CHOCOVISION Site. For the avoidance of doubt, this Privacy Policy applies to all personal data provided by you.
  • Through the use of cookies and similar technologies (described below), we may also collect certain data automatically which your browser makes available whenever you visit the CHOCOVISION Site (such as the Internet Protocol (IP) address, the browser type, browser language, the date and time of your visit). We may also collect certain data related to your visit to the CHOCOVISION Site (e.g. the links you clicked on the CHOCOVISION Site). We use this data to better understand users’ behaviour and to further improve our offerings. Such data may be considered in certain jurisdictions as personal data pursuant to national or international data protection provisions.
  • Barry Callebaut shall process and use your personal data (including data collected automatically) for the purposes of authentication, CHOCOVISION Site security, order fulfilment and payment processing, provision of the most relevant information about the conference  and Barry Callebaut group’s products and business, analytics, product development and market research, as well as marketing-related activities.
  • We may combine the personal data you share with us through the CHOCOVISION Site with other information you have shared with us or any other affiliate member of the Barry Callebaut group (both online and offline) and data collected automatically (e.g. through tracking technologies as described below). We may also combine this personal data with records provided by third parties. We use this consolidated information to help us develop and improve our products, to communicate information to you, to enhance our marketing and research activities, and to facilitate other business functions.

Cookies and Similar Technologies 

  • When accessing the CHOCOVISION Site, we may use cookies and other tracking technologies to identify users. A "cookie" is a small text file installed on your device or on your browser that is used to improve the quality of our offerings and to better understand how users interact with the CHOCOVISION Site. Most browsers are initially set up to accept cookies. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features or services (such as layout renderings or language preferences) on the CHOCOVISION Site may not function properly without cookies.
  •  If you have provided us with personally identifiable information, we may associate your personally identifiable information with information gathered through these tracking technologies. This allows us to offer increased personalization and functionality to users.

Do-Not-Track Signals and Similar Mechanisms

  • Some web browsers may transmit "do-not-track" signals to websites with which the browser communicates. Our CHOCOVISION Site does not currently respond to these “do-not-track” signals.
  • For further information on the type of cookies that may be used through the CHOCOVISION Site and possibilities to manage the cookie settings, you can consult the Cookie Settings page of the CHOCOVISION Site. A permanent link to this Cookie Settings page can be found in the footer of the CHOCOVISION Site.

Sharing and Disclosure

  • By using this CHOCOVISION Site and accepting this Privacy Policy, you consent that we may provide your personal data and other data described in the Privacy Policy to other recipients such as a parent, subsidiary or affiliate entity within the Barry Callebaut corporate family, partner entities, distributors, channel partners and service providers that we may engage to assist us in our business. Any organization to which we provide such personal data is required to keep your personal data confidential in accordance with this Privacy Policy.
  • We may share aggregated and/or non-identified data with other recipients. Examples of such aggregated and non-identified data include user trends or the number of users who accessed a particular part of the CHOCOVISION Site or the number of times certain links on the CHOCOVISION Site are clicked on.
  • We will disclose your personal data if we reasonably believe we are required to do so by law, regulation, legal process, or other government authority; to investigate fraud; to protect your safety or the safety of others; or when we have reason to believe that disclosing this information is necessary to protect our rights or the rights of a third party who may be harmed by your activities.
  • We may also share your personal data if we engage in a merger, acquisition, bankruptcy, dissolution, reorganization, or similar transaction or proceeding that involves the transfer of the information described in this Privacy Policy.

Information Transfer and Storage 

  • The term "Barry Callebaut" refers to the entity of the Barry Callebaut group that is responsible for the processing of your personal data. For the CHOCOVISION Site this is Barry Callebaut AG, Pfingstweidstrasse 60, 8005 CH, Zürich, Switzerland.
  • Permission is given that we may store and process personal data collected on our CHOCOVISION Site in any country in which Barry Callebaut, a member of the Barry Callebaut group or our hosting providers maintain facilities, including (but not limited to) Belgium, Switzerland, USA and Canada. Any such Barry Callebaut facility will treat your personal data according to this Privacy Policy. By using the CHOCOVISION Site and accepting this Privacy Policy, you consent to the transfer and the making available of your personal data among these facilities which may involve any trans-border transfer of your data.


  • We take appropriate technical and organisational measures to ensure appropriate security of personal data and to protect personal data against unauthorized or unlawful processing and against accidental loss, destruction or damage. In addition, we restrict access to your personal data to employees of the Barry Callebaut group who need to know that data in order to fulfil your request or supply our offerings.


  • We retain your personal data in accordance with applicable legal requirements and only for so long as necessary for the purposes for which they were collected as described herein.
  • We use the following criteria to assess the retention periods for each of the categories of personal data that we process: when is the last time that you connected to the CHOCOVISION Site; when is the last time that we used your personal data for marketing purposes; does your personal data help us maintain and foster adequate security on the CHOCOVISION Site; are you or are we still in a position to address or receive a legal claim regarding the services provided on the CHOCOVISION Site; and have we a legitimate interest in retaining your personal data without prejudice to your fundamental rights and freedoms regarding data privacy.

Your Rights related to Your Personal Data / Contacting Us

  • You have the right to know which of your personal data is processed and to object to your personal data being used for direct marketing purposes. However, we may not be in a position to provide all services offered on the CHOCOVISION Site without processing your personal data. You are also entitled to examine the personal data relating to you and, if necessary, have the data corrected. 
  • To contact us, or to request access or rectification of your personal data please write to us by visiting the “contact” page on the CHOCOVISION Site or by writing an e-mail to:
  • When requesting access or rectification of your personal data, please include a copy of your identity card or passport.
  • Without prejudice to the above and following the same procedures, you also have the right to obtain, under strict circumstances, the erasure of your personal data, as well as the right to restrict processing of your personal data and the right of data portability.
  • You may also withdraw your consent to the processing of your personal data at any time.
  • In case you encounter some issues with the processing of your personal data by us and we are unable to address those in a proper manner, you have the right to lodge a complaint with the relevant supervisory authority tasked with the enforcement of data protection rules. 

History of Updates and Changes to this Privacy Policy 

  • Barry Callebaut reserves the right to amend this Privacy Policy without prior notice to reflect technological advancements, legal and regulatory changes, and good business practices. If Barry Callebaut changes its privacy practices, a new Privacy Policy will reflect those changes and the effective date of the revised Privacy Policy will be set forth in this paragraph. 
  • This Privacy Policy was last updated on November 1, 2019, and is effective as of that date.